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AI agents & autonomous workflows

AI agents that do the work, with people in control.

Agents that complete multi-step tasks across your systems, with permissions, approval points and a full audit trail.

Why teams call us

Problems this solves

  • 01

    Work that hops between systems

    Staff copy data between email, CRM, spreadsheets and portals all day.

  • 02

    Rules too complex for simple automation

    Tasks need judgement that classic rule-based automation cannot handle.

  • 03

    Fear of AI acting unchecked

    Nobody wants an AI changing records or sending messages without oversight.

  • 04

    No record of what the AI did

    Without logs, AI actions cannot be reviewed or audited.

Our approach

An AI agent uses a language model to plan steps and call tools, such as searching a CRM, reading a document or drafting an email. We build agents for well-defined jobs, give them only the tools and data they need, and put human approval in front of any action that changes records or reaches a customer.

Every step is logged, so you can see what the agent did and why. Agents are tested against realistic scenarios before launch and monitored afterwards.

AI & Automation

What is included

  • Task design

    The job, its steps and its boundaries defined clearly.

  • Tool integration

    Agents connected to your CRM, ticketing, email and databases.

  • Least-privilege permissions

    Each tool scoped to the minimum access needed.

  • Human-in-the-loop approvals

    Approval steps before changes or outbound messages.

  • Audit logging

    Every action and decision recorded.

  • Scenario testing

    Agents tested against realistic and adversarial cases.

What you receive

  • Agent design and boundaries
  • Integrated working agent
  • Approval workflow
  • Audit log and dashboard
  • Test scenarios and results
  • Runbook for your team

Technology we work with

  • OpenAI
  • Anthropic Claude
  • Model Context Protocol
  • LangGraph
  • Python
  • Node.js
  • REST APIs

Industries

How an engagement runs

Every engagement starts with a signed agreement and an advance payment as set out in your proposal. Work begins once both are complete.

  1. 01

    Define

    The task, tools, data and approval points agreed.

  2. 02

    Build

    Agent, tool integrations and permissions.

  3. 03

    Test

    Realistic and adversarial scenarios run and measured.

  4. 04

    Operate

    Monitored rollout and ongoing improvement.

Ready to start? Talk to us directly.

Tell us what you need in a few lines. A specialist replies with next steps and a written proposal before any work begins.

Frequently asked questions

Can't find your answer? Ask us

Can an agent make mistakes?
Yes, which is why we limit its permissions, require approval for consequential actions, log every step, and test against realistic scenarios before launch.
What is the difference between an agent and automation?
Classic automation follows fixed rules. An agent can handle variation, such as different email formats, by reasoning about the next step within the boundaries you set.
Can agents use our existing systems?
Yes, through APIs or secure connectors. We prefer read-only access where possible.

Start with a conversation.

Share a few details. A specialist replies with next steps, usually starting with a short call.

VD Hosts