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Intelligent chatbots

A chatbot that answers properly, and knows when to hand over.

Website and WhatsApp assistants that answer from your content, capture enquiries and pass complex cases to your team.

Why teams call us

Problems this solves

  • 01

    The same questions every day

    Opening hours, pricing approach, order status and how-to questions take up the team's time.

  • 02

    Enquiries outside office hours

    Visitors leave when nobody replies.

  • 03

    Old chatbots frustrate people

    Rigid menu bots trap customers in loops.

  • 04

    WhatsApp rules are strict

    Business messaging needs consent, templates and opt-out handling.

Our approach

Our chatbots use a language model grounded in your own content to answer questions accurately, and switch to a person when the question is complex, sensitive or the customer asks. Leads and conversations land in your CRM or inbox, not in a separate silo.

For WhatsApp, we work through the official WhatsApp Business Platform, handle consent and opt-outs, and use approved templates where the platform requires them.

AI & Automation

What is included

  • Grounded answers

    Answers from your website, FAQs and documents.

  • Human handover

    Clear hand-off to a person with the conversation history.

  • Lead capture

    Contact details and requirements captured into your CRM.

  • WhatsApp Business Platform

    Official API integration, templates and opt-outs.

  • Multiple languages

    Conversations in English, Hindi and other languages your customers use.

  • Analytics

    Common questions, resolution rate and handover reasons.

What you receive

  • Chatbot on your website and/or WhatsApp
  • Knowledge set from your content
  • CRM or inbox integration
  • Handover workflow
  • Analytics dashboard
  • Content update guide

Technology we work with

  • WhatsApp Business Platform
  • OpenAI
  • Anthropic Claude
  • Laravel
  • Node.js
  • HubSpot
  • Zoho CRM

Industries

How an engagement runs

Every engagement starts with a signed agreement and an advance payment as set out in your proposal. Work begins once both are complete.

  1. 01

    Plan

    Topics, tone, handover rules and channels agreed.

  2. 02

    Build

    Knowledge set, chatbot and integrations.

  3. 03

    Test

    Real questions tested, including ones it should refuse.

  4. 04

    Launch

    Go live with analytics and regular content updates.

Ready to start? Talk to us directly.

Tell us what you need in a few lines. A specialist replies with next steps and a written proposal before any work begins.

Frequently asked questions

Can't find your answer? Ask us

Will the chatbot invent answers?
It is grounded in your content and instructed to say when it does not know, and to hand over to a person.
Can it work on WhatsApp?
Yes, through the official WhatsApp Business Platform, with consent and opt-out handling.
Can it quote prices?
It can explain how pricing works and share published prices. It should not make binding offers; that stays with your team.

Start with a conversation.

Share a few details. A specialist replies with next steps, usually starting with a short call.

VD Hosts