SERVICE POLICY:
1. Service Description:
VD Hosts provides a wide range of software development services such as web development, app development, software development, digital marketing, UI/UX design, blockchain development, chatbot development, and more.
2. Service Availability:
Our services are available to clients worldwide, and we strive to maintain a high level of availability to meet our clients’ needs. Our team works diligently to ensure that our services are accessible and reliable.
3. Service Delivery:
VD Hosts follows a rigorous project management methodology to ensure timely delivery of high-quality services to our clients. We work closely with our clients to understand their specific requirements, and we use our expertise to deliver the best possible solutions.
4. Service Pricing:
We offer competitive pricing for our services, which are based on the scope and complexity of the project. We believe in transparency and provide our clients with a detailed pricing breakdown before starting any work.
5. Service Support:
VD Hosts provides excellent customer support to our clients, and we are available 24/7 to assist with any issues or concerns. Our team is responsive, knowledgeable, and always willing to go the extra mile to ensure client satisfaction.
6. Service Warranty:
We stand behind our work and provide a warranty for our services. In the unlikely event of any defects or issues with our services, we will work with our clients to resolve the issue promptly and to their satisfaction.
7. Service Termination:
In the event that a client wishes to terminate our services, we require a written notice of termination. We will work with the client to ensure a smooth transition and to ensure that any outstanding issues are resolved before terminating the services.
8. Service Changes:
We reserve the right to make changes to our services, pricing, or service policy at any time. We will communicate any changes to our clients in advance and work with them to ensure a smooth transition.
9. Scope of Work:
The scope of work will be defined and agreed upon in the project proposal. Any additional work requested by the client will be subject to a change order and additional charges.
10. Project Timeline:
The project timeline will be provided in the project proposal. Any delays in the project timeline due to changes in the scope of work or delays from the client’s end will result in a revised timeline and may result in additional charges.
11. Project Cost:
The project cost will be provided in the project proposal. Any changes in the scope of work may result in additional charges. Payment will be made according to the payment schedule provided in the project proposal.
12. Intellectual Property Rights:
All intellectual property rights will be transferred to the client upon project completion. The final source code of the platform will be delivered to the client for their ownership.
for White Label Solution All intellectual property rights, including copyright, patents, trademarks, trade secrets, and other proprietary rights, in the website, software, and services belong to VD Hosts or its licensors. You may not copy, modify, distribute, or reproduce any part of our Service without our prior written consent. You will hold full right on you website or application developed by us, We will not claim any right on you website/app/software.
13. Refund Policy:
Please Check our Refund Policy at https://vdhosts.com/refund-policy
14. Warranty:
We provide a warranty of 30 days from the date of project completion. Any issues or bugs found during this period will be fixed free of charge. Any issues found after the warranty period will be subject to additional charges.
15. Confidentiality:
We will maintain the confidentiality of all information and data provided by the client. We will not disclose any information to third parties without the client’s consent.
We hope that this service policy provides you with a clear understanding of the services we offer and how we operate. If you have any questions or concerns, please do not hesitate to contact us.
