This Partner Code of Conduct applies to resellers, referral partners, agencies, managed service providers, subcontractors and suppliers working with VDHOSTS INTERNET PRIVATE LIMITED ("VD Hosts"). It forms part of every partner agreement.
1. Ethics and anti-bribery
Partners must not offer or accept bribes or improper payments in connection with VD Hosts business, and must comply with anti-corruption laws including the Prevention of Corruption Act, 1988 and, where applicable, the US Foreign Corrupt Practices Act.
2. Honest representation
Partners must describe VD Hosts services accurately, must not make claims about VD Hosts (such as certifications, client names, results or guarantees) unless VD Hosts has confirmed them in writing, and must not present themselves as VD Hosts employees unless agreed. In white-label arrangements, partners must describe the service and its delivery model truthfully to their clients.
3. Confidentiality and data protection
Partners must protect confidential information and personal data received from VD Hosts or its clients, process it only for the agreed purpose, follow the DPDP Act 2023 and other applicable privacy laws, and sign a data processing agreement where they process personal data on our behalf.
4. Security
Partners with access to VD Hosts or client systems must use individual accounts with multi-factor authentication, keep devices updated and protected, follow agreed access rules, and report security incidents to info@vdhosts.com without delay (and in any case in time for regulatory reporting obligations, such as the six-hour CERT-In requirement).
5. Non-solicitation and fair dealing
Partners must respect non-solicitation and non-circumvention terms in their agreements, and VD Hosts does the same towards partners' clients.
6. Labour and human rights
Partners must not use forced or child labour, must pay at least the legal minimum wage, provide safe working conditions, and treat people without discrimination.
7. Compliance and audits
VD Hosts may ask for reasonable evidence of compliance. Breaches may lead to suspension or termination of the partnership. Concerns can be raised at info@vdhosts.com.