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CRM implementation & integration

A CRM that your sales team keeps up to date.

CRM set-up, lead capture, automation and integrations, designed around how your team sells.

Why teams call us

Problems this solves

  • 01

    Leads lost between channels

    Enquiries from web, WhatsApp and calls tracked in different places.

  • 02

    A CRM nobody updates

    Salespeople avoid a system that slows them down.

  • 03

    No reliable forecast

    Pipeline data is too incomplete to plan with.

  • 04

    Sales and finance disconnected

    Deals closed in the CRM re-typed into invoicing.

Our approach

We configure CRMs around your actual sales process: stages, required fields and automation that save time rather than add admin. Leads from your website, WhatsApp, email and ads flow in automatically with their source, so nothing is lost and marketing can see what works.

The CRM is connected to email, calendars, support and ERP or invoicing, and dashboards give managers a forecast they can trust.

Enterprise Solutions

What is included

  • Pipeline design

    Stages, fields and rules matched to your sales process.

  • Lead capture

    Web forms, WhatsApp, email and ads feeding the CRM.

  • Automation

    Assignment, follow-up reminders and email sequences.

  • Integrations

    ERP, invoicing, support desk and calendars.

  • Data migration

    Contacts and history imported and de-duplicated.

  • Reporting

    Pipeline, conversion and forecast dashboards.

What you receive

  • Sales process map
  • Configured CRM
  • Lead capture integrations
  • Automation rules
  • Migrated data
  • Dashboards and training

Technology we work with

  • Salesforce
  • HubSpot
  • Zoho CRM
  • Microsoft Dynamics 365
  • WhatsApp Business Platform
  • REST APIs

Industries

How an engagement runs

Every engagement starts with a signed agreement and an advance payment as set out in your proposal. Work begins once both are complete.

  1. 01

    Map

    Sales process, data and integrations documented.

  2. 02

    Configure

    CRM set up and tested with sales users.

  3. 03

    Connect

    Lead sources and business systems integrated.

  4. 04

    Adopt

    Training, go-live and adoption tracking.

Ready to start? Talk to us directly.

Tell us what you need in a few lines. A specialist replies with next steps and a written proposal before any work begins.

Frequently asked questions

Can't find your answer? Ask us

Which CRM should we use?
It depends on team size, budget and integrations. We compare options such as Salesforce, HubSpot, Zoho and Dynamics against your needs.
Can WhatsApp leads go into the CRM?
Yes, through the official WhatsApp Business Platform, with consent recorded.
How do you make sure people use it?
By keeping data entry minimal, automating what can be automated, and building views each role actually needs.

Start with a conversation.

Share a few details. A specialist replies with next steps, usually starting with a short call.

VD Hosts